HOW DOGGY DAY CARE

WORKS

HOW IT WORKS

We understand how important it is to know who is caring for your dog so to achieve this, we now offer a live meet and greet using Skype, and collect your dog without any contact.  Keeping you and our family safe (one of many of our COVID19 measures)

Your dog will be picked up from home in our bus and taken our private property or local dog park for a day of activities

Woohoo playtime! Your dog will have the freedom to run and play with their friends enjoying the fresh air and sunshine under our constant supervision 

(regular dogs only - we do not accept casual bookings)

After a day of fun, we will return your dog home (hassle free) and the added bonus is that all of this is included in your fees!

CHECK YOUR LOCATION 

  • Check that you live inside our the service area, using the link to our map below.

  • If not, please check that are you able to travel to either Greencross Chatswood or Roseville to drop off (after 8:30am) and pick up your dog (before 5:30pm). ​

BOOK

  • Before Booking - Important: Enrollment Criteria.  All dogs must live in our service area or be available for pickup/drop off at either Greencross Chatswood or Roseville, be desexed (unless they are a puppy), be vaccinated for canine/kennel cough, have up to date flea/tick treatment, and not suffer from high anxiety which causes them to run/hide/attack or escape if they’re stressed or fearful.

  • Online: Simply click the "Book Now" button, complete the form and click submit! 

  • Call: Call us and we will take your booking over the phone.

  • We will email you a booking confirmation.  If we do not have availability or cannot enroll your dog because it does not meet our enrollment criteria, we will let you know as soon as possible.

  • We will attach a copy of our insurance, Police Check Certificate, Terms & Conditions, Waiver and a copy of your paid invoice (fees must be paid in advance).

  • You will be invited by email to our Client Facebook Group where you can view photos of your dog, and keep up to date with notifications.

  • Don't have Facebook? Create an account using your dog's first name and your surname.

  • Need to cancel your booking? Cancellations made outside 24 hours of your booking are fully refundable.  If you cancel less than 24 hours, the fees payable are forfeited to We Love Dogz.  This policy is not applicable on your dog/s first day.

PAY FEES

  • Payment Options:

    All daycare fees are payable in advance

    Casual Enrollments - payable by credit card; or

    Regular Enrollments 
    - payable weekly by credit card, or
    - monthly by direct deposit,

     

MEET & GREET

FIRST DAY ONLY

7:00-7:30AM

  • When: Our meet & greet is on your dog's first day and is free of charge.  We will arrive between 7:00am - 7:30am at your home or between 7:00am - 7:15am outside your chosen Greencross Vet Clinic (either Chatswood or Roseville).  We allow 15 minutes for a meet & greet.

  • Where: ​We come to your home or meet outside your chosen Greencross Vet Clinic (either Chatswood or Roseville) for drop off and pickup

  • Our initial meeting gives us an opportunity to meet you and your dog face to face, and if you're not entirely sure you want to send you dog to daycare, you don't have to.  It is that simple!

  • We also discuss access arrangements, collect outstanding enrollment documents and if required, obtain keys (Please Note: your key is marked with your dog's name not address).

YOUR DOG COMES TO 

DAYCARE

  • We will take your dog to daycare after our meet and greet.

  • Doggy Day Care will be held at your local dog park or our private property (both locations fully fenced and double gated)

  • Your dog will spend the day running, playing, socialising with our other dogs or have a nap should they choose.

  • You'll receive an email at midday to advise whether your dog has passed their assessment. The behavioural assessment is simply for us to determine whether your dog is suitable for daycare to ensure all dogs in our care are safe, friendly and get along.  If they have passed, your dog is welcome to continue attending daycare on a casual or regular basis.

  • Your dog's photo will be uploaded to our shared We Love Dogz Daycare album on Google Photos (exclusive access for clients) during the day.
     

  • If it's your dog's birthday, we throw your dog a Birthday Party!

  • Your dog will be returned home between 3:00 - 5:00pm and after 5:00pm if you have selected a vet clinic drop off. Please ensure you pickup your dog from your selected vet clinic before 5:30pm

  • Our standard pickup bracket after your dog's first day is between 8:00 - 10:00am for home collection.  If you have choosen to drop off your dog at one of our selected vets, drop off is between 8:30 - 9:00am.

  • Need a specific time? We can accomodate specific time requests, these are charged at $12/each and must be booked in either by email or phone.

Contact us today on 1300 606 601 to book your dogs assessment day or book online.  Spots are limited - if your preferred day is booked out, we can pop you on the waiting list 

CONTACT US

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We Love Dogz provides doggy day care services to Sydney's North Shore, ChatswoodNorth Sydney and surrounding suburbs

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